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Dealer Administrator I

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Location: Temecula, CA, United States
Date Posted:

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Pay Range: $20/hr-$22/hr + Benefits 
The Dealer Administrator I is responsible for the administrative duties associated with onboarding and compliance of Freedom’s network of third-party Dealers and Sales Representatives. The Dealer Administrator I will be the first to be in contact with new Dealerships and will work to provide a smooth administrative experience for Dealers, both during onboarding and while an active Dealer. The Dealer Administrator I will be primarily responsible for the onboarding of sales representatives within the Dealer network.  
  • Register sales representatives into the Dealer Database
  • Create Freedom and finance logins for all sales representatives
  • Keep Dealer Database and all sales registration up to date
  • Obtain and maintain compliance records including any state specific requirements such as California’s Home Improvement License (HIS)
  • Contact Dealers to obtain missing information or answer queries
  • Communicate important feedback from dealers internally
  • Works hand in hand with the recruiting and operations team
  • Acts as first point of contact for Dealers and financial partners and maintaining business relationships
  • Creates, organizes and keeps reports up to date
  • Works with other departments to resolve sales rep compliance issues
  • Documents all activities in a clear and concise manner utilizing appropriate systems and established company procedures
  • Performs other duties as assigned
Education & Certifications:    
  • High School Diploma or GED 
  • 1-year administrative experience preferred
Knowledge, Skills & Abilities:  
  • Excellent communication, customer service, attention to detail and problem-solving skills, including the ability to maintain composure under stress
  • Proven work experience as a Sales administrator or Sales support agent
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • Strong commitment to customer service
  • Excellent time management and attendance
  • Exceptional verbal/written communication skills
  • Understanding of sales performance metrics
  • Excellent organizational and multitasking skills
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Stay up to date with new products and features
  • Regularly spend long hours sitting and using office equipment and computers
  • Regularly move from sitting to standing positions effortlessly
  • Regularly spend long hours in intense concentration reviewing and entering financial information into a computer
  • Regularly use hands and fingers to handle, control or feel objects
  • Regularly see details of objects that are less than a few feet away
  • Regularly speak clearly so listeners can understand
  • Regularly understand the speech of another person
  • Frequently work in on projects that require deadlines
  • Frequently bend to file and maintain files
  • Occasionally lift 5-10 pounds 
High Priority  
Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.